Bluebird Website Privacy Policy
Last Updated: 2026-07-25
1. Introduction
Welcome to Bluebird! This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites (the "Site"). This policy covers the Site only. Use of the Bluebird claims management platform by adjusters and their clients is governed by a separate agreement.
We do not sell your personal information. We limit our collection of personal information to what is necessary to operate the Site and communicate with visitors.
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Our data minimization commitment
Limited Collection: We only collect information directly necessary to operate the Site.
Purpose Limitation: We use Site data only for the purposes stated in this policy.
Storage Limitation: We delete Site visitor information when it is no longer needed.
No Selling: We do not sell personal information collected through the Site.
3. Information we collect
3.1 Information you provide directly
Contact and Inquiry Information: Name, email address, phone number, company or role, and any message content when you submit a contact form, request a demo, or otherwise reach out to us.
Newsletter/Marketing Signup: Email address and any preferences if you subscribe to updates.
3.2 Information we collect automatically
Usage Information: Pages viewed, links clicked, time on page, and referring/exit pages.
Device Information: Browser type, operating system, device type, and IP address.
Location Information: General location derived from IP address.
Cookies and Similar Technologies: For site analytics and performance management.
Log Data: Server logs including browser type, pages visited, and timestamps.
3.3 Information from third parties
Information from analytics and advertising service providers.
Information from publicly available sources.
4. How we use Site information
To operate, maintain, and improve the Site.
To respond to inquiries, demo requests, and support questions submitted through the Site.
To send marketing communications, where you have opted in or as otherwise permitted by law.
To understand how visitors use the Site (analytics).
To detect, prevent, and address fraud, abuse, or security issues.
To comply with applicable laws and legal obligations.
Claim-related data is handled exclusively within the Bluebird platform under separate terms.
5. Limited data sharing
We do not sell Site visitor data. We may share it in limited circumstances:
Service providers: With vendors who help us operate the Site (e.g., hosting, analytics, email delivery, customer relationship management).
At your direction: When you ask us to share your information (e.g., connecting you with a sales contact).
Legal compliance: When required by law or valid legal process.
Business transfers: In connection with a merger, acquisition, or sale of assets.
6. Your choices and rights
Marketing Communications: You may opt out of marketing emails using the unsubscribe link in any email.
Cookies: You can manage cookie preferences through your browser settings or [cookie banner/tool, if applicable]. Blocking cookies may affect Site functionality.
State Privacy Rights: If you are a resident of California, Colorado, Connecticut, Virginia, or another state with a comprehensive privacy law, you may have rights to access, correct, delete, or limit use of your personal information, and to opt out of targeted advertising or the "sale" or "sharing" of personal information (as those terms are defined under applicable law). To exercise these rights, contact us using the information in Section 10.
8. Data security
We implement reasonable technical and organizational measures designed to protect Site visitor information from unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Data retention
We retain Site visitor information (such as contact form submissions and analytics data) only as long as reasonably necessary unless a longer period is required by law.
10. Contact us
If you have questions about this policy or wish to exercise your privacy rights, contact us at:
Bluebird Claims
privacy@bluebirdclaims.com
11. Third-party links
The Site may contain links to third-party websites or services. These are governed by their own privacy policies.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Last Updated" date. Material changes may be communicated through additional notice, such as a Site banner or email.